Receive groups and events and keep the hotel’s event output up to date
Draw up contracts for groups and events
Insert Room List in the system, update payment instructions and enter important information relevant to the group
Negotiate on budget with customers
Develop events’ Work Orders in the system with all relevant information
Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
Perform monthly report regarding groups and update closing information
Interact constantly with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Meetings and Kitchen
Interact directly with the guest or client during the stay of groups and events
Ensure that all client requests are answered efficiently and with agility